Operators

FAQs

For the purposes of the JumpHub system, "jumpseat" or "jumpseating" refers to the act of non-rev travel regardless of where that person may be seated.  

How can JumpHub benefit me as a FAA certified charter operator?

What is JumpHub?

JumpHub is a secure, turnkey non-rev travel platform built exclusively for charter operators.

In today’s competitive environment, pilot recruitment and retention are more important than ever. JumpHub gives your operation a powerful edge by offering pilots a unique benefit: access to a network of empty-leg travel opportunities—at no cost to the operator.

Here’s how it works:

  • JumpHub utilizes your existing empty legs only—no actual cockpit jumpseats are required.

  • No manual entry or updates are needed—JumpHub integrates directly with your scheduling system.

  • Riders are treated as non-paying passengers, and the system is designed with robust security and privacy measures.

  • Operator identities remain anonymous until a request is approved.

  • This is a closed, invite-only network, accessible only to participating JumpHub operators.

Want to learn more about how JumpHub can benefit your operation?
Contact us today.

As a charter operator, how does JumpHub work with my schedule?

JumpHub seamlessly integrates with your scheduling system to automatically identify and sync positioning flights.

The platform manages all notifications, ensures data security, and eliminates nuisance or inappropriate requests—keeping the process efficient and hassle-free.

How does this system work with reciprocal agreements?

By joining JumpHub you automatically enter a reciprocal agreement with other JumpHub operators. 

JumpHub will only be available to flight crew who are employed by another JumpHub operator. 

How much does JumpHub cost?

JumpHub is currently free for operators to offer to their flight crew.